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Platinum Travel
046031696
Platinum Travel
046031696
Playa del Carmen
La Casa de la Playa by Xcaret All Inclusive Adults
Playa del Carmen La Casa de la Playa by Xcaret All Inclusive Adults
Reserve rooms
La Casa de la Playa by Xcaret All Inclusive Adults

About the property

Located in Playa del Carmen, La Casa de la Playa by Xcaret - All Inclusive Adults Only is by the ocean, within a 15-minute drive of Xplor Theme Park and Xcaret Eco Theme Park. This 5-star hotel is 4.6 mi (7.4 km) from Quinta Avenida and 4.7 mi (7.5 km) from Playa del Carmen Main Beach. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a complimentary water park, an outdoor pool, and a lazy river. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours). All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.

Treat yourself to a stay in one of the 63 individually decorated guestrooms, featuring private pools and Smart televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Our All-Fun Inclusive concept offers the new experience Veleo by Xcaret Xailing, a catamarn tour that will take you on a tour along the Mexican Caribbean, including canapes and drinks. Monday to Saturday, at 11:00 a.m. or 2:00 p.m. Book at Concierge.

Popularity

9.4
Superb
General
253
brand
Booking 9.3/10
92
brand
Expedia 9.4/10
161

Main services

Wi-fi
Room size (m²)
Included services
Wi-fi

* Some services may carry an extra charge.

Information about the area

Playa del Carmen, Mexico

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Las mejores playas de Playa del Carmen

Ruinas mayas cerca de Playa del Carmen

Actividades acuáticas en Playa del Carmen

Vida nocturna en Playa del Carmen

What’s nearby

  • SAYAB Playa del Carmen Planetarium - 0.48 km
  • Plaza Las Americas - 0.64 km
  • Central Square - 0.7 km
  • La Ceiba Park - 2.03 km
  • City Center - 2.36 km
  • Riviera Grand Casino - 2.37 km

Getting around

  • (PCM) Playa del Carmen, Playa del Carmen Airport, MX - 4.62 km
  • playa del carmen, playa del carmen harbour, mx - 6.11 km
  • playa del carmen, mayan train station playa del carmen, mx - 10.2 km
  • (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 56.08 km
  • (CZM) Cozumel, Cozumel Intl, MX - 20.24 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Chapel/shrine
  • Minimarket on site
  • Pets allowed
  • Adults only
  • WiFi available in all areas
  • Non-smoking rooms
  • Lift

Safety & security

  • Fire extinguishers
  • Key access
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • CCTV outside property

Activities

  • Facial treatments
  • Spa facilities
  • Sauna
  • Hair styling
  • Themed dinner nights
  • Beach
  • Hot tub/Jacuzzi
  • Steam room
  • Head massage
  • Bike tours
  • Live music/performance
  • Movie nights
  • Solarium
  • Aerobics
  • Foot massage
  • Public Bath
  • Hair cut
  • Pedicure
  • Snorkelling
  • Manicure
  • Canoeing
  • Make up services
  • Personal trainer
  • Massage
  • Spa and wellness centre
  • Walking tours
  • Back massage
  • Body wrap
  • Hair colouring
  • Fitness centre
  • Fishing
  • Full body massage
  • Body scrub
  • Beachfront
  • Diving
  • Spa lounge/relaxation area
  • Waxing services
  • Beauty Services
  • Couples massage
  • Hand massage
  • Cycling
  • Fitness/spa locker rooms
  • Fitness classes
  • Light therapy
  • Spa/wellness packages
  • Neck massage
  • Body treatments
  • Yoga classes
  • Hair treatments
  • Fitness

Services

  • Barber/beauty shop
  • Express check-in/check-out
  • Car hire
  • Ironing service
  • Private check-in/check-out
  • Luggage storage
  • Concierge service
  • Shuttle service
  • Dry cleaning
  • Tour desk
  • Packed lunches
  • Shuttle service (free)
  • Pet basket
  • Fax/photocopying
  • Lockers
  • 24-hour front desk
  • Airport shuttle
  • Trouser press
  • Currency exchange
  • Business centre
  • Valet parking
  • ATM/cash machine on site
  • Room service
  • Meeting/banquet facilities
  • Daily housekeeping
  • Shared lounge/TV area
  • Pet bowls
  • Laundry

Safety features

  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests

Physical distancing

  • Mobile app for room service
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Snack bar
  • Restaurant
  • Bar
  • Breakfast in the room
  • Wine/champagne
  • Coffee house on site
  • Special diet menus (on request)
  • Fruits

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Terrace
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture

Parking

  • Parking garage
  • Free parking
  • Electric vehicle charging station
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

Pool and wellness

  • Pool bar
  • Rooftop pool
  • Swimming Pool
  • Swimming pool
  • Sun umbrellas
  • Sun loungers or beach chairs

Reception services

  • Invoice provided

Languages

  • English
  • Español
  • Français

About the rooms

The accommodation has 60 rooms:

General

  • Ironing facilities
  • Safety deposit box

Bathroom

  • Hairdryer
  • Bathrobe
  • Slippers

Media & Technology

  • Cable channels

Food & Drink

  • Tea/Coffee maker
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

For all ages

Cost

Free

Restaurants

Tuch de Luna

  • Guests only
  • Reservation required

Estero

  • Guests only
  • Reservation required

Centli

  • Guests only
  • Reservation required

Lumbre

  • Guests only
  • Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00 to 23:30
  • Minimum age for check-in: 18 years old

Check-out

Checkout from 00:00 to 12:00

Pets

Pets are allowed. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

A surcharge of applies for departures after check out hours. A surcharge of 200 USD applies for departures after 15:00h A surcharge of 400 USD applies for departures after 17:00h All requests for late departures are subject to confirmation by the property. Stay date changes are subject to the cancellation policies.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.