HM Playa del Carmen

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About the property

The 4-star Hotel HM Playa del Carmen offers comfort and convenience whether you're on business or holiday in Playa Del Carmen. The property features a wide range of facilities to make your stay a pleasant experience. Take advantage of the hotel's free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop, taxi service, ticket service. Some of the well-appointed guestrooms feature television LCD/plasma screen, linens, mirror, towels, closet. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, outdoor pool. Hotel HM Playa del Carmen combines warm hospitality with a lovely ambiance to make your stay in Playa Del Carmen unforgettable.

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Popularity

8.8

Very good

General

2811

Tripadvisor 9/10

1212

Booking 8.6/10

624

Expedia 8.8/10

975

Main services

Wi-fi

Beach hotels

Car park

Total number of rooms

Wheelchair-accessible

24-hour reception

Room size (m²)

Included services

Wi-fi

Car park

* Some services may carry an extra charge.

Information about the area

Playa del Carmen, Mexico

Descubre los paquetes turísticos a Playa del Carmen que BM Tours tiene para ti. Ofrecemos viajes personalizados y la mejor experiencia de viaje. ¡Visítanos ahora!

Las mejores playas de Playa del Carmen

Ruinas mayas cerca de Playa del Carmen

Actividades acuáticas en Playa del Carmen

Vida nocturna en Playa del Carmen

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What’s nearby

SAYAB Playa del Carmen Planetarium - 0.48 km
Plaza Las Americas - 0.64 km
Central Square - 0.7 km
La Ceiba Park - 2.03 km
City Center - 2.36 km
Riviera Grand Casino - 2.37 km

Getting around

(PCM) Playa del Carmen, Playa del Carmen Airport, MX - 1.42 km
playa del carmen, playa del carmen harbour, mx - 0.91 km
playa del carmen, mayan train station playa del carmen, mx - 6.97 km
cozumel, cozumel muelle fiscal, mx - 18.46 km
(CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 50.15 km
(CZM) Cozumel, Cozumel Intl, MX - 19.58 km

About accommodation

General

Air conditioning
Soundproof rooms
Family rooms
Designated smoking area
WiFi available in all areas
Non-smoking rooms

Safety & security

Fire extinguishers
24-hour security
Smoke alarms
Key card access

Activities

Snorkelling
Happy hour
Canoeing
Horse riding
Water sport facilities on site
Diving
Bike tours
Tour or class about local culture
Fitness centre
Fishing
Walking tours

Services

Room service
Car hire
Airport shuttle (additional charge)
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Daily housekeeping
24-hour front desk
Airport shuttle
Shuttle service (additional charge)
Currency exchange
Laundry

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed

Food & Drink

Snack bar
Restaurant
Bar
Kid meals
Wine/champagne

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Terrace
Sun terrace
Outdoor furniture

Parking

Free parking
Parking
Private parking
Parking on site

Pool and wellness

Pool bar
Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs

Transport

Public transport tickets

Reception services

Invoice provided

Languages

Deutsch
English
Español

About the rooms

The accommodation has 128 rooms:

Bedroom

Linen
Cots
Wardrobe or closet

General

Air conditioning
Trash cans
Safety deposit box
Fan
Tile/marble floor
Soundproofing
Key card access
Smoke alarm
Laptop safe

Services

Wake-up service

Room Amenities

Clothes rack

Pool and wellness

Pool towels

Bathroom

Body soap
Free toiletries
Conditioner
Toilet paper
Hairdryer
Shampoo
Toilet
Shower
Towels
Private bathroom

Media & Technology

Satellite channels
TV
Telephone
Flat-screen TV

Kitchen

Refrigerator

Outdoors

Terrace
Balcony

View

City view

Living Area

Sofa
Seating Area
Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Cost

Free

Restaurants

Restaurant #1

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.